Control project expenses without slowing down the workflow
In service companies, costs arise in a decentralized manner: every team, every project, and every location makes its own purchases. Without a structured approach, this leads to a loss of control. Hivebuy provides full transparency into all expenses while maintaining complete autonomy for your teams.
TRUSTED BY LEADING SERVICE PROVIDERS
–30% potential
Whether it's facility management, consulting, or IT service providers: They all struggle with the same uncontrolled expenses at the project level
26%
OF EXPENSES ARE INCURRED THROUGH SHOPPING
No Centralized Control
Teams make purchases on their own. Finance doesn’t see the expenses until the invoice arrives, and negotiated terms go unused.
3 days
AVERAGE APPROVAL TIME WITHOUT DIGITIZATION
Approvals via Email
Approvals get stuck in inboxes. Projects and tasks are waiting for decisions that no one is prioritizing.
18%
ADDITIONAL COSTS WITHOUT FRAMEWORK AGREEMENTS
Terms and Conditions Go to Waste
For every euro spent outside of negotiated framework agreements, up to 18% in additional costs are incurred—and this adds up quickly, especially for decentralized service teams.
Procurement as flexible as your business. But with full control.
Hivebuy reflects the reality of service companies: teams work independently, locations have their own budgets, and approvals must be processed quickly—all on a central procurement platform.
Customized Approval Processes for Decentralized Structures
Service companies often have complex approval requirements: purchasers who place orders on behalf of multiple departments or locations; the dual-control principle for every expenditure; and substitution rules for vacation and absences. Hivebuy accurately reflects this reality.
Key benefits:
- ✓ The dual-control principle can be configured by default
- ✓ Approvals can be delegated in the event of a substitute without disrupting the process
- ✓ Approval rules can be configured based on amount, category, cost center, or location
Real-Time Project-Based Budget Management
In service companies, expenses are often tied to projects, customers, or cost centers. Hivebuy directly maps these structures: Each project has a defined budget, every purchase order is automatically assigned, and the finance department can see in real time how much is still available.
Key Benefits:
- ✓ Budgets can be flexibly configured by project, cost center, or team
- ✓ Real-time visibility: How much budget is still available?
- ✓ Automatic alerts when a budget is about to be exceeded, before the order is placed
Fast approvals. No email loops.
Service providers need quick decisions. If an approval sits in an inbox for three days, it blocks day-to-day operations. Hivebuy automates approval workflows based on rules and integrates them directly into the tools teams already use.
Key benefits:
- ✓ Approvals right in Microsoft Teams or Slack—one click, done
- ✓ Rule-based routing: Automatically sent to the right approver
- ✓ Escalation in case of inactivity—no delays due to absence
Complete spending transparency across all teams
Which teams are spending how much? Which suppliers are used most frequently? Where is there potential for savings? Hivebuy automatically answers these questions with spend analyses broken down by cost center, project, and supplier.
Key benefits:
- ✓ Spend reporting without manual data preparation
- ✓ Expenses can be analyzed by project, team, supplier, and category
- ✓ Opportunities for optimization are proactively identified and reported
Indirect procurement. Structured, without bureaucracy.
Service providers do a lot of indirect purchasing: software, office supplies, external service providers, travel expenses. Without structure, maverick spending occurs. Too much bureaucracy causes teams to lose their flexibility. Hivebuy strikes the right balance: structure for procurement, simplicity for employees.
Key benefits:
- ✓ Employees can easily place orders via chat or upload, without any training
- ✓ Procurement maintains control over suppliers, budgets, and compliance
- ✓ No forms, no manual data entry
Hivebuy vs. the Traditional Process
Live in hours. On your own, without IT.
Months, including IT costs and consultants
Centrally managed, uniform standards
Fragmented—each branch does whatever it wants
Pre-spend, automatically verified
Post-spend — only after the monthly closing
Complete, in real time
Spread across Excel, email, and people
Automatic, OCR-based, ERP-ready
Manual, prone to errors, slow
Service companies rely on Hivebuy
Securitas Holding GmbH
“With Hivebuy, we have full transparency over our procurement and have
seamless process for all our locations.”
>4000
Items in the internal catalog
3 countries
Currently using Hivebuy
Anke Rossak
Head of Procurement · Securitas
Take control of your
service company's procurement under control
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FAQs
Frequently Asked Questions About Procurement Software for Service Companies
Answers to the questions most frequently asked by procurement, finance, and operations managers at service companies regarding approval processes, catalog management, and ERP integration.
Procurement software for service providers must meet three requirements: It must support customized approval processes, especially when purchasers place orders on behalf of multiple departments or locations. It must enable rapid approvals, because service companies don’t have time for back-and-forth email exchanges. And it must adapt flexibly to different location structures without becoming overly bureaucratic. Hivebuy meets all three requirements and is in active use at leading service companies such as Securitas.
In Hivebuy, every expense is automatically approved by the person responsible for costs; the dual-control principle can be set as the default. Approval rules can be flexibly configured based on amount, category, cost center, or location. In the event of an absence, approvals can be delegated without interrupting the process. In the event of inactivity, Hivebuy automatically escalates the issue—operational processes are not blocked by absences.
Service companies often work with extensive internal catalogs, ranging from work gear to IT equipment and office supplies. Hivebuy centrally manages internal catalogs containing thousands of variants and seamlessly integrates punch-out catalogs with supplier stores. At Securitas, for example, over 4,000 product variants and four punch-out catalogs are actively in use. Employees place orders from predefined standards, ensuring automatic compliance.
Hivebuy is a cloud-based solution and is typically up and running within a few hours—without an IT project or external consultants. For larger organizations with multiple regions or locations, a phased rollout is recommended to ensure a smooth transition. Securitas rolled out Hivebuy regionally in this manner and was able to measure significant success after just a few months.
Hivebuy offers productive out-of-the-box integrations with the leading ERP and financial systems commonly used by service providers: Microsoft Dynamics 365 Business Central, SAP S/4 HANA, SAP Business One, NetSuite, DATEV, and d.velop. Master data such as cost centers and cost objects are synchronized bidirectionally, and automatic invoice assignment and verification run without manual intervention. At Securitas, updates are performed via an interface to Microsoft Dynamics 365.
SAP Ariba and Coupa are enterprise procurement platforms for corporations with several thousand or more employees, with implementation projects lasting 12 to 24 months. Hivebuy positions itself as a modern, quick-to-deploy alternative—for small and medium-sized businesses and upper-mid-market companies in the service sector: up and running in hours instead of months, without the need for consulting, featuring a German user interface, and an architecture explicitly designed for customized approval workflows and decentralized networks of locations.
Maverick spending typically results in 15–25% in additional costs for decentralized service providers. Hivebuy prevents this on three levels: First, orders are automatically checked against budgets, framework agreements, and approved suppliers. Second, the Savings Agent recommends the optimal sourcing option for every request. Third, the procurement team gains real-time visibility into all ordering activities. In this way, Securitas was able to significantly reduce maverick buying within 9 months.